Résumé

Qualifications Summary

Experienced, dedicated professional with a diverse background in information technology, graphic design, desktop publishing, secondary education, editing and proofreading, customer service, and administrative support. I excel in positions requiring multi-tasking, adherence to strict deadlines, customer service, and organization.

Capabilities include

  • Desktop Publishing
  • Graphic Design
  • Troubleshooting Technical / Computer Problems
  • Web Programming and Design
  • Customer Service
  • Organization
  • Instruction

Technical Proficiencies Include

  • Adobe Dreamweaver, Photoshop, Flash, InDesign, Illustrator, Acrobat Professional
  • (X)HTML, XML, JavaScript, PHP, CSS
  • Microsoft Word, Excel, PowerPoint, Publisher, Access, OneNote
  • Search Engine Optimization, PC technical support and troubleshooting

Experience Highlights

Web Development, Marketing, and Graphic Design

  • Updated and revised the Website of a data backup and recovery company. Performed routine updates as well as major additions and revisions, such as installation of a new forum for customers and implementation of a Flash component success story wall. The site is their main marketing tool.
  • Designed and implemented new marketing materials and Websites for multiple businesses and organizations on a freelance basis. Took Websites from concept to creation and complete implementation, including Search Engine Optimization.

Secondary Education and Adult Instruction

  • Taught 10th and 12th grade English/Language Arts, designing lesson plans, assessing student learning, involving students in class discussions on an almost daily basis, tailoring teaching techniques to individual student needs.
  • Instructed numerous adults on best PC maintenance and Web design principles, assessing current knowledge and understanding as well as skills necessary to accomplish desired results.

Customer Service and Administrative Support

  • Organized files, set appointments and appointment reminders, contacted students and parents as needed for a church student ministry. Performed general support functions for both the ministry and the church as a whole, including operating office machinery to copy, fold, cut, and mail publications.

Newspaper Editing and Reporting

  • Covered the Education Beat for local newspaper for a month until being requested to move up to the copy editors' desk. Proofread and edited reporters' articles for correct form and correct facts, designed and output daily pages on a strict deadline, and filled in for the city editor on weekends.
  • Performed freelance reporting and editing for local newspaper while in college and completed an unpaid internship for college credit at the same newspaper.

Education and Training

  • Grades 8-12 Texas Teaching Certificate
    Texas Region 12 Alternative Teacher Certification Center, Temple, TX (2004-2005)
  • Bachelor of Arts in Mass Communications, Print Media Concentration, Summa Cum Laude
    Campbell University, Buies Creek, NC (1999-2002)
    Mars Hill College, Mars Hill, NC (1998-1999)

Community Involvement

  • Committed to ongoing community service, including assisting with children's choir at church, designing and updating neighborhood Website, and volunteering on media committees for local organizations.
  • Previous community involvement includes volunteer involvement as the Family Readiness Group leader for spouse's Army unit, which resulted in the Commander's Award for Public Service; design creation of Website for non-profits who could not afford to pay; and various church involvement activities including adult choir, Vacation Bible School helper, and children's choir helper and teacher.